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At VBCE we believe in our people, and we provide them with a positive environment in which they can grow and reach their full potential. 

Careers

At Vancouver Bullion & Currency Exchange you will enjoy a fascinating career in the exciting world of foreign exchange and precious metals. We believe in our people and we provide them with a positive environment in which they can reach their full potential. In this role, you will get to know our business quickly and will partner with a diverse group of talented VBCE professionals. Over the counter you will help us buy and sell 100+ currencies that range from US Dollars, Euros, Pounds, Pesos to more exotic currencies such as Colons, Kronas, Won, Bhat and much more. You will also help us buy and sell precious metals from Gold, Silver to Platinum in various shapes and sizes.

Forex and Precious Metals are all influenced by global financial markets, central banking policies, world and economic breaking news headlines etc. If you find an interest in finance you will definitely be captivated by our specialized industry. Join us and you will be a part of a team that cares about developing each and every one of its members.

Customer Service Representative

The customer service representative is one of the most import roles at Vancouver Bullion & Currency Exchange. As an ambassador of our brand you are the face of the company that will interact one on one with our customers and assist them with the many different products and services VBCE has to offer.

We are looking for the following:

Promptly assist customers with a wide variety of foreign currency and bullion transactions in a professional, knowledgeable, courteous & efficient manner.
Identify customer needs & match with appropriate products or services using relationship selling techniques.
Make qualified referrals to other team members.
Own customer inquiries/concerns/complaints.
Ensure service recovery procedures and security & safeguarding procedures for prevention of loss are followed.
Self-Management & Teamwork
Functional level knowledge of Gold/Silver, Foreign Currency products/services
Provide customer satisfaction excellence by creating a positive image and memorable impression.
Introductory level knowledge of: administrative support, communication & rapport-building skills
Job Requirement

Excellent oral & written communication skills in English
Demonstrate initiative & desire for life-long learning
Excellent customer service skills
Analytical and problem solving skills
Self-motivated with ability to work independently
Bachelor degree preferred
Company Description

VBCE is the leading private foreign exchange company in Western Canada. We have been in business for over twenty five years and handle over three billion dollars in transactions a year. We partner with the top commercial banks in Canada to deliver service to tens of thousands of customers globally. Our favorable and competitive exchange rates are better than those of many other foreign exchange providers and we are credited with saving our customers millions of dollars a year.

Downtown Vancouver Branch

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Burnaby Branch (Metropolis at Metrotown)

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VBCE Online Services

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Customer Service Representative

Vancouver Bullion & Currency Exchange is the leading private foreign exchange company in Western Canada. We have been in business for over twenty five years and handle over three billion dollars in transactions a year. We partner with the top commercial banks in Canada to deliver service to tens of thousands of customers globally. Our favorable and competitive exchange rates are better than those of many other foreign exchange providers and we are credited with saving our customers millions of dollars a year.

At VBCE we believe in our people, and we provide them with a positive environment in which they can reach their full potential. This position plays a pivotal role in the accounting department and is vital to the operations of VBCE; taking pride in providing accurate information for our business.

Job Description:

Monitor and update bank accounts
Reconcile bank accounts daily
Process daily bank deposits
Ensure all incoming payments are received, or with a valid reason to why payments are outstanding
Process all outgoing payments to clients
Correspond with banks for amendment requests
Print company cheques for clients
Identify potential risks and returned items
Other duties assigned by manager
Job Requirements:

Attention to detail
Goal and deadline oriented
Good problem solving skills
Good decision making skills
Good organization and time management skills to prioritize various tasks and projects
Good interpersonal and communication skills


Accounting Clerk

Join our team and enjoy a fascinating career in foreign exchange. We believe in our people and we provide them with a positive environment in which they can reach their full potential.

Vancouver Bullion & Currency Exchange (VBCE) is the leading private foreign exchange company in Western Canada. We have been in business for over twenty five years and handle billions of dollars in transactions a year. We partner with the top commercial banks in Canada to deliver service to tens of thousands of customers globally. Our favorable and competitive exchange rates are better than those of many other foreign exchange providers and we are credited with saving our customers millions of dollars a year.

The FX Trader position is an incredibly important role at VBCE. In this sales role, you are the face of the company dealing with a multitude of transactions and interacting with our clients that put their trust in you. As a valued member of the VBCE team, you will help people with different products and services that we offer on a daily basis.

We are looking for the following:

Be able to work independently and in teams
Must be self-motivated
Must be comfortable in making outbound calls, cold/warm/hot
Use sales lead generators
Make presentations to clients
May need to attend outside work hour functions and trade shows
Problem solving in finding payment solutions for client
Organized and able to manage time, coordinating meetings and presentations to clients
Will need to learn all the different products/payment solutions
Job Requirement

Achieve Assigned annual sales target (by quarter)
Develop own sales plan and execute diligently
Provide weekly sales call reports and revenue/booking summary
Responsible for maintaining pipeline of potential opportunities 30/60/90 days
Work with inside sales team to close and onboard client
Must be knowledgeable in payment solutions, risk vs. profit, pros vs. cons
Must make yourself available for client
Identify and attend selected trade and vertical industry events to increase sales leads and to increase VBCE presence
Must adhere to compliance rules and regulations
Assist inside sales team with marketing initiatives
Maintain highest level of integrity and transparency: respect confidentiality agreements: follow company policies and procedures; and conduct business in a lawful manner
Job Specifics

Deliver flexible transaction settlements
Receive and send wire payments in a multitude of currencies
Secure and send out timely international payments
Quote off the live market and enter into systems foreign exchange deals and payments
Offer clients overnight orders and hedging foreign exchange exposure options
Have the ability to offer market commentary, exchange rate notifications and trend updates
Ideally, applicants should have strong math/finance/business backgrounds. Three years of industry experience along with a book of business. Passion for trading is a key to success in this industry, as well as being a hard worker who is enthusiastic and willing to learn is always an asset.



Retail FX Trader

At VBCE, Vancouver Bullion & Currency Exchange, we believe in our people, and we provide them with a positive environment in which they can reach their full potential. As one of the bigger currency exchange service providers, we are always looking for new and exciting ways to serve our clients. It is a dynamic work environment that makes good business sense.

Forex and Precious Metals are all influenced by global financial markets, central banking policies, world and economic breaking news headlines etc. If you find an interest in finance you will definitely be captivated by our specialized industry. Join us and you will be a part of team that cares about developing each and every one of its members.

Online Specialist

The Online platform is a specialized VBCE service for individuals or businesses who require recurring foreign exchange transactions. We offer our clients exceptional real time rates priced against the live Forex market to ensure they receive the best pricing. As a VBCE Online Specialist you will be part of a team that manages online relationship accounts and on boards new clients. We believe in our people and we provide them with a positive environment in which they can reach their full potential. As an ambassador of our brand you are the face of the company that will interact one on one with our customers and assist them with the many different products and services VBCE has to offer.

Job Description:

Provide customer satisfaction excellence by creating a positive image and memorable impression on the phone.
Promptly assist customers to use VBCE online in a professional, knowledgeable, courteous & efficient manner.
Identify customer needs using relationship selling techniques.
Make qualified referrals to other team members if necessary.
Own customer inquiries/concerns/complaints.
Ensure service recovery procedures and security.
Safeguard procedures for prevention of loss are followed.
Self-Management & Teamwork
Functional level knowledge of Foreign Currency products and services
Knowledge of administrative support, communication & rapport-building skills
Resolves issues and reports any discrepancies to your team leader.
Provides input to development and achievement of team objectives.
Strong work ethic and goal oriented
Job Requirements:

Broad knowledge and understanding of foreign currency products and services.
Excellent customer service skills.
Goal and achievement orientated.
Exceptional telephone and communication skills.
Knowledge and understanding of industry regulations and standards.
Analytical and problem solving skills
Resourceful, patient and resilient. Self-motivated with ability to work independently.
Excellent oral & written communication skills in English
Demonstrate initiative & desire for life-long learning

Online Specialist