Due to the outbreak of COVID-19, to ensure the safety and well being of our valued customers and staff all VBCE retail branch locations will be temporarily closed until further notice. For existing clients, between 8:00am - 3:00pm PST Monday - Friday we have reduced our FX services to electronic transfers and precious metals pre-orders (minimum order of either 100 oz silver, 5 oz gold or 5 oz platinum with payment by electronic funds). You can contact your trader directly, email info@vbce.ca or call 604-685-1008 to be referred to a trader. Our VBCE online services are unaffected and the online platform is processing trades as usual. For further information regarding our online services please visit www.vbce.ca/online. For inquiries regarding the online platform, please email fxonline@vbce.ca.
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Privacy Policy

VBCE is committed to respect the confidentiality of your personal information and to comply with the 10 principles of our Privacy Code.

Personal Information

Personal information is information about an identifiable individual. It includes information such as your name, address, telephone number, email address, and information related to your financial transactions with VBCE.

VBCE will only collect, use and disclose your personal information with your knowledge and consent.

Disclosure

VBCE does not share, trade, sell or in any way disclose your personal information without your consent unless law requires such a disclosure.

VBCE's Commitment

With respect to all records, VBCE does not share nonpublic personal information with any non-affiliated third-party, except as necessary to process or as permitted by law. Our affiliates and outside service providers with whom we share information are legally bound not to disclose the information in any manner, unless permitted by law or other governmental process. We restrict access to your personal information to those employees who need to know the information to provide our services to you and the issuers we represent.

VBCE will protect your privacy, and in particular your personal information, in accordance with the 10 Principles of Privacy which have been established by the Government of Canada.

To contact Our Compliance Officer: